This privacy policy was created with the help of von www.arzt-datenschutz.de.

Dear visitor,
We would like to let you know that personal data are collected when you visit our website.
Personal data is data that are related to you personally (e.g. name, date of birth, phone number, user behaviour).

The person responsible for the collection and storage of the data in our practice is:

Dr med. Irene Kleinau
Galenusstraße 59
13187 Berlin
Phone: (030) 475 36 286
Fax: (030) 475 99 686
Email: praxis@kleinau-kinderarzt.de

Our website serves the exclusive purpose of providing information about our practice, the treatments we provide, and the therapeutic and diagnostic options for various illnesses. When you visit our website, only the data that are transferred from your browser to our server are collected. These data are required to display our website and allow you to navigate it. The legal basis for the collection of these data is Art. 6, Par. 1 f) of the EU General Data Protection Regulation (GDPR).:

– IP address
– Type of browser as well as its version and language settings
– Operating system
– Access status / http status code
– Date and time of the query, as well as the time zone
– Contents of the request and the website it came from
– Volume of data transferred

These data are deleted when they are no longer required.

Contact form / email contact

When you send us files or documents via the contact form on our website, the data you share with us (e.g., name, date of birth and phone number) will be saved in order to respond to your query. You can contact us using the email address praxis@kleinau-kinderarzt.de
In this case, the personal data that are transmitted along with the email will be stored. The data will be used exclusively for responding to the enquiry.

The data transmitted via email or the contact form will be deleted as soon as they are no longer needed and any statutory retention periods no longer apply. These data will not be made available to third parties.

Please note that the data from the contact form is are sent to us by email in the practice as an email. The transmission occurs in encrypted form. However, IT experts often remind us that anything you would not send as a postcard should not be sent by email. For this reason, we suggest that you send us any confidential information/data via post or phone rather than using email or the contact form on our website. We ask you to understand that we do not accept any liability for unsolicited data/emails.

The legal basis for processing the data from the contact form or data that are transferred in the course of sending an email is Art. 6 Par. 1 (f) GDPR. We use these personal data solely for the purpose of handling your query. This also constitutes our legitimate interest in processing the data.

SSL encryption

Our website uses SSL encryption when transmitting confidential or personal information from our users. The encryption is activated, for example, by queries that you make via our website. Please ensure that SSL encryption is enabled on your browser when you engage in these types of activities. It is easy to tell whether encryption is enabled:{MQ}the display on your browser’s address bar changes from “http://” to “https://”. SSL-encrypted data cannot be read by third parties. Only transmit your confidential information if SSL encryption is activated; if in doubt, please contact us by phone or post instead.
This privacy policy was created with help of www.arzt-datenschutz.de.

Cooperation with third parties and processors

To such extent that we transmit data to other persons or companies (third parties or processors) or otherwise grant them access to the data, this shall be done only in such case that this is legally permissible, that you have permitted us to do so, that there is a statutory mandate to do so, or we have a legitimate interest in transmitting the data (e.g. when working with contractors, web hosts, etc.). If we commission third parties with the processing of data on the basis of a data processing agreement (DPA), this is done on the basis of Art. 28 GDPR.

Your rights as a data subject

With regard to your personal data stored with us, you have the following rights:

– Right to rectification and erasure
– Right to data portability
– Right to restriction of processing
– The right to be informed
– The right to object to processing
– The right to withdraw consent to data processing

You can obtain information about the personal data we have stored about you, as well as about the origin, recipient and purpose of data collection and data processing, at any time. You also have the right to request that your data be corrected, deleted, or blocked. Data that must be stored due to statutory regulations, such as those in the German Social Code V (SGB V) governing our work as medical practitioners, form an exception to this right. To make it possible to block your data at any time, the data will be saved to an internal “blocked” file for monitoring purposes. If the data are not subject to a statutory archiving obligation, we will delete them at your request. If an archiving obligation applies, we will block your data. For any questions or concerns regarding rectification, blocking, or erasure of your personal data, please get in touch with the contact person named above using the contact details in this privacy policy.

In addition, you have the right to file a complaint with the State Commissioner for the Protection of Data and Freedom of Information for the state of Berlin.

Online services

This website uses the online reception service 321 MED for digital, online-based communication and interaction between patients and healthcare facilities and/or medical practices. The service provider is 321 MED GmbH, Am kleine Grund 5, 92421 Schwandorf.

321 MED enables us to provide direct online care for our patients as well as quick and uncomplicated communication with our patients. If you enter data, such as your contact details, on our website via our online reception for the purpose of communicating with us, these will be stored on 321 MED’s servers in Germany. Depending on individual configuration and input, personal data and/or health data may be collected when using our online reception service.

The use of 321 MED is in the interest of an aesthetic presentation of our online offerings and the provision of immediate and fast service. This represents a legitimate interest; the legal basis is Article 6 (1) (f) GDPR. Data processing using 321 MED is carried out using the data provided/entered by you on the basis of your consent, Article 6 Para. 1 lit. a GDPR. If you provide optional data such as gender or health data, the data processing is based on your consent in accordance with Art. 9 Paragraph 2 Letter a GDPR.

If you do not want your data to be transferred to 321 MED, you can withdraw your consent to the processing of your personal data or health data at any time by sending a message to us. If you revoke your consent, your data will be deleted from us or 321 MED. Please note that in this case you may no longer be able to fully use all of the functions of our online reception service. Data stored by us or 321 MED for other purposes remains unaffected. The legality of data processing operations that have already taken place remains unaffected by the revocation.

We have concluded an order processing contract (AVV) with the provider 321 MED, which is required by data protection law. This is a contract that guarantees that the respective provider only processes personal data of users of our website in accordance with our instructions and in compliance with the GDPR.

Further information about the data processed by 321 MED, as well as which cookies we use and how you can manage your cookie settings, can be found in 321 MED’s privacy policy at https://321med.com/de/dataprotection.

Current version of the privacy policy

This privacy policy is currently valid and was last updated in September 2018. It may be necessary to change this privacy policy as a result of the further development of our website and offerings, or due to changes in statutory or regulatory requirements.